Privacy Policy for Massey Support Co LLC
Last Updated: July 14, 2026
At Massey Support Co LLC, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly, transparently, and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
1. Who We Are
Massey Support Co LLC (“Company,” “we,” “our,” or “us”) operates this website and provides outreach, client support, customer success, consulting, and related business services.
Data Controller:
Massey Support Co LLC
Texas, United States
Email: hello@MasseySupportCo.com
2. Information We Collect
Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company name
- Mailing address
- Information submitted through contact forms
- Information provided during consultations or service inquiries
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Website usage data
- Referring URLs
- Date and time of access
- Pages viewed and actions taken on the website
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy regulations, we process personal data under one or more of the following legal bases:
Consent
When you voluntarily submit information through forms or opt into communications.
Contractual Necessity
When processing is necessary to provide requested services or respond to service inquiries.
Legitimate Interests
When processing is necessary to improve services, maintain website security, communicate with clients, and operate our business.
Legal Obligations
When required to comply with applicable laws and regulations.
4. How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Provide and manage services
- Communicate regarding projects and support
- Improve website functionality and user experience
- Analyze website usage
- Prevent fraud and maintain security
- Comply with legal obligations
- Maintain business records
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Analyze website performance
- Improve user experience
- Enhance website security
Where required by law, visitors will be asked to provide consent before non-essential cookies are placed.
Users may manage or disable cookies through browser settings.
6. Sharing of Personal Information
We do not sell personal information.
We may disclose information to:
- Service providers assisting with website hosting, analytics, communications, and business operations
- Professional advisors such as attorneys and accountants
- Government authorities when legally required
- Business successors in connection with a merger, acquisition, or sale of assets
All third-party providers are expected to protect personal information and process it only as necessary for their services.
7. International Data Transfers
Because Massey Support Co LLC operates in the United States, your information may be transferred to and stored in the United States or other countries where service providers operate.
Where GDPR applies, we will take reasonable steps to ensure adequate safeguards are in place for international data transfers.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we will securely delete or anonymize it where reasonably possible.
9. Your Privacy Rights
Subject to applicable law, you may have the following rights:
Right of Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal information under certain circumstances.
Right to Restrict Processing
Request limitations on how your data is processed.
Right to Data Portability
Receive your personal information in a structured, machine-readable format.
Right to Object
Object to certain processing activities, including direct marketing.
Right to Withdraw Consent
Withdraw consent at any time when processing is based on consent.
Right to Lodge a Complaint
File a complaint with your local data protection authority if you believe your privacy rights have been violated.
To exercise any of these rights, contact us using the contact information provided below.
10. Security Measures
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no method of data transmission or storage can be guaranteed to be 100% secure.
11. Children’s Privacy
Our services and website are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of those websites independently.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will become effective when posted on this page, and the “Last Updated” date will be revised accordingly.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Massey Support Co LLC
Texas, United States
Email: hello@MasseySupportCo.com
